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#	T	F	Question
1.			When questioning a prospect it’s always best to repeat what they have said to assure understanding. That kind of repetition proves you are interested and listening
2.			Account officer turnover is the major issue facing companies.
3.			No one does real pre-call prep for a sales call, there usually isn’t enough time. You might as well stop playing games, just skip it and go on the call.
4.			You should always call on the decision maker.
5.			When confronted with a serious objection on a sales call it is best to deal with it in detail right now since it will always come up again later.
6.			When you must meet at a client or prospect’s place of business, it is best to meet in their office.
7.			Always ask permission to take notes. It is the polite thing to do.
8.			Always be on time. Be punctual.
9.			Always agree to write a proposal when asked for one.
10.			Always ask open-ended questions.